An office memo that tosses around terms like DRM, botnet, FTP, spear phishing and worm could be a quick, easy read for the head of the IT department.
But for everyone else in the organization it may or may not be one big mass of confusion.
“There’s a serious gap in communication skills between cybersecurity pros and their general audiences, and it’s essential for the people on the IT side to bridge it,” Campos says. “Increasingly complex security threats demand that cybersecurity professionals use plain language when they are communicating with those less familiar with tech talk.”
Otherwise, he says, an organization could be vulnerable to hackers even if the staff had been warned about what to look for, simply because the employees didn’t understand the language behind the warning.